Provides superior customer service and books reservations for all 3 properties within the Hayfield Collection
Process all future reservations via phone & email, modifications of future reservations and cancellations.
Responsible for all VIP reservations and requests.
Process no shows and late cancellation fees.
Promotes repeat guest business for the hotel.
Assist Reservations Manager with group reservations and rooming lists
Promotes up-sell of upgraded room types, and packages, offers alternate dates
If you think you have the attention to detail and enjoy working in a team, apply today